Our Impact

ICIC has always believed that healthy small businesses lead the way in the revitalization of neighborhoods, cities, and regions. When small businesses thrive, so do their communities. Our organization was founded on this premise nearly 30 years ago and it is where our focus continues to firmly lie today. This is why we work so passionately to support, help address, and overcome challenges facing small business owners and their communities.

This past year has presented even greater challenges as small businesses continue to grapple with economic fallout from COVID-19. ICIC has worked across our programs to enable entrepreneurs to deal with the pandemic’s challenges and reinforce their business strategies to not just survive, but to thrive in today’s uncertain environment.

In 2021, ICIC served more than 3,000 businesses and entrepreneurs across 48 states, Puerto Rico, and five Canadian provinces. The vast majority of these companies are BIPOC- and woman-owned and are located in under-resourced communities with concentrated poverty, higher unemployment, and limited access to resources needed to sustainably grow their operations.

Businesses served across all ICIC programs in 2021


Number of businesses served

BIPOC-owned businesses

Woman-owned businesses

Number of cities represented

Number of states represented

Average revenues

Average age of businesses

Average number of full time employees