Innovation at ICIC
2025 was ICIC’s Year of Innovation, defined by new ideas, strong partnerships, and a sharper focus on delivering impact for small businesses and the communities they anchor. At ICIC, innovation went beyond technology. Working with funding partners, corporate allies, and ecosystem organizations, we expanded access to practical tools, connections, and learning opportunities that helped entrepreneurs adapt and thrive in a shifting economy.
Research That Drives Action
Guided by our report AI in Business: How Small Business Owners Are Learning, Using, and Navigating Artificial Intelligence, we reshaped programs around what entrepreneurs told us they needed most. These insights informed initiatives that strengthened operations, created jobs, and built wealth locally.
Delivering Original Programs and Events
In 2025, we tested new program formats, launched a cutting-edge initiative for manufacturers, expanded regional collaborations, and deepened alumni engagement. AI education was integrated across curricula, and our teams visited businesses nationwide to provide hands-on tools and training.
Celebrating What’s Possible
Our Spotlight on Innovators series highlighted entrepreneurs using new products, services, business models, and technology to solve community challenges and reinvest locally. This year also marked the 15-year anniversary of Goldman Sachs’ 10,000 Small Businesses program and the 20-year anniversary of ICCC—milestones that reflect a sustained commitment to empowering entrepreneurs and the communities they serve.
Impact snapshot: ICIC 2025
Key Outcomes
3,232
Businesses equipped for innovation and growth
1,317
Communities strengthened
In 2025, ICIC’s reach spanned multiple regions, supporting businesses that primarily earned up to $500,000 in revenue and employed five or fewer people, reflecting the growth potential of the firms ICIC serves.
53
Regions enriched (in the United States and Canada)
People don’t typically innovate from an ivory tower. They don’t innovate from a plush couch or from the beach. They innovate in the trenches—figuring things out and staying nimble. ICIC has always had a finger on the pulse of that energy, which positions the organization well to support small businesses as they shape the next wave of our industry.
Bo Menkiti, Founder and CEO
The Menkiti Group
ICIC Board Member and Program Alumnus
